{"id":3538,"date":"2024-02-15T10:52:27","date_gmt":"2024-02-15T10:52:27","guid":{"rendered":"https:\/\/keymediaawards.com\/nzmortgageawards\/?page_id=3538"},"modified":"2025-12-15T17:03:16","modified_gmt":"2025-12-15T04:03:16","slug":"judges-pack","status":"publish","type":"page","link":"https:\/\/keymediaawards.com\/nzmortgageawards\/judges-pack\/","title":{"rendered":"Judges Pack"},"content":{"rendered":"<div class=\"lazyblock-secondary-hero-Z2lc0nw wp-block-lazyblock-secondary-hero\"><header id=\"secondary-p\">\n    <nav class=\"fixed-top\">\n        <div id=\"topNav\" class=\"top-bar text-end text-white\">\n            <div class=\"container\">\n                <div>\n                    <span class=\"hashtag\"><a href=\"https:\/\/twitter.com\/hashtag\/NZMortgageAwards\" target=\"_blank\" class=\"text-white text-decoration-none\" >#NZMortgageAwards<\/a><\/span>\n                        <span class=\"socmed\"><a class=\"text-white\" href=\"https:\/\/twitter.com\/NZ_Adviser\" 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aria-expanded=\"false\">About<\/a>\n<ul class=\"dropdown-menu  depth_0\">\n\t<li  id=\"menu-item-2923\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-2923\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/gallery\/\" class=\"dropdown-item \">Gallery<\/a><\/li>\n\t<li  id=\"menu-item-2178\" class=\"menu-item menu-item-type-custom menu-item-object-custom nav-item nav-item-2178\"><a href=\"\/nzmortgageawards\/events-details\" class=\"dropdown-item \">Event Details<\/a><\/li>\n\t<li  id=\"menu-item-3564\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-3564\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/commemorative-guide\/\" class=\"dropdown-item \">Commemorative Guide<\/a><\/li>\n\t<li  id=\"menu-item-2181\" class=\"menu-item menu-item-type-custom menu-item-object-custom nav-item nav-item-2181\"><a href=\"\/nzmortgageawards\/contact-us\/\" class=\"dropdown-item \">Contact 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                                   <\/h2>\n                                                    <div id=\"collapse3565\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading3565\" data-bs-parent=\"#accordion3565\">\n                                                        <div class=\"accordion-body\"> <ul ><li class=\"nav-item\"><a class=\"nav-link\" href=\"gallery\">Gallery<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"\/nzmortgageawards\/events-details\">Event Details<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"commemorative-guide\">Commemorative Guide<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"\/nzmortgageawards\/contact-us\/\">Contact Us<\/a><\/li><\/ul>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                  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class=\"accordion-body\"> <ul  id=\"f_items\"><li class=\"nav-item\"><a class=\"nav-link\" href=\"process\">Process <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"why-nominate\">Why Nominate <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"categories-criteria\">Categories and Criteria <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"key-dates\">Key Dates <\/a><\/li><\/span>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/li><li class=\"nav-item\"><a class=\"nav-link \" href=\"..\/winners-excellence-awardees\">Winners &amp; Excellence Awardees <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link \" href=\"..\/\/nzmortgageawards\/judges\">Judges <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link \" href=\"..\/sponsors\">Sponsors <\/a><\/li><li class=\"nav-item\"><a class=\"nav-link btn btn-primary\" href=\"..\/register\">Register <\/a><\/li><\/ul>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- End of Modal for Tablet & Mobile Nav -->\n        <!-- Modal for Share functionality -->\n        <div class=\"modal fade\" id=\"socmedNav\" tabindex=\"-1\" aria-labelledby=\"exampleModalLabel\" aria-hidden=\"true\">\n            <div class=\"modal-dialog modal-dialog-centered modal-md modal-dialog-scrollable\">\n                <div class=\"modal-content\">\n                    <div class=\"modal-header\">\n                        <!-- <div class=\"fw-bold\">Share to<\/div> -->\n                        <button type=\"button\" class=\"btn-close\" data-bs-dismiss=\"modal\" aria-label=\"Close\"><\/button>\n                    <\/div>\n                    <div class=\"modal-body text-center\">\n                        <h1 class=\"h2 mb-2\">Share this event<\/h1>\n                        <p class=\"mb-4 short-desc\">Spread the word! Share the 2022 Key Media Awards with your colleagues and industry peers.<\/p>\n                        <ul class=\"socmed-links w-bg mb-4\">\n                            <li class=\"socmed-link\" data-socmed=\"twit\" role=\"link\"><i class=\"fa-brands fa-twitter\"><\/i> Twitter<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"fb\" role=\"link\"><i class=\"fa-brands fa-facebook\"><\/i><\/i> Facebook<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"linkedin\" role=\"link\"><i class=\"fa-brands fa-linkedin\"><\/i><\/i> LinkedIn<\/li>\n                        <\/ul>\n                        <ul class=\"socmed-links copy-email mb-5\">\n                            <li class=\"socmed-link\" data-socmed=\"clipboard\" role=\"link\"><i class=\"fa-solid fa-link\"><\/i> Copy Link<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"email\" role=\"link\"><i class=\"fa-solid fa-envelope\"><\/i> Email<\/li>\n                        <\/ul>\n                        <div class=\"copy-clipboard-notif\" id=\"copied-url-notifier\">\n                            <div class=\"body-nofif\">\n                                <p>Successfully copied the link for sharing<\/p>\n                            <\/div>\n                            <img decoding=\"async\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/themes\/theme-child\/images\/copy-nofit.png\" alt=\"copy clipboard\" width=\"30\">\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <!-- End of Modal for Share functionality -->\n    <!-- Hero Banner Image -->\n    <div class=\"header text-white\" style=\"background-image: url(https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2022\/10\/nzma-banner.jpg);\" >\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-md-12\">\n                    <h1 class=\"h1 text-uppercase mb-2\">Judges Pack<\/h1>\n                    <h2 class=\"h5 text-uppercase mb-4 fw-light\">Thursday 12 March 2026 | AUCKLAND WAR MEMORIAL MUSEUM<\/h4>\n                                        <a href=\"\/nzmortgageawards\/register\" class=\"btn btn-primary register-btn d-sm-none d-lg-block d-xl-none\" role=\"button\">Register Now<\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- Hero Banner Image -->\n<\/header><\/div>\n\n<div class=\"lazyblock-default-container-1Jg5n6 wp-block-lazyblock-default-container\"><section class=\"py-5\" aria-labelledby=\"Default Container\">\r\n    <div class=\"container p-0 my-5\">\r\n        <div class=\"row align-items-center justify-content-center\">\r\n            <div class=\"col-lg-12\">\r\n                \n\n<p>Thank you for your commitment to judge the New Zealand Mortgage Awards 2026. We value your contribution and assistance to ensure the integrity and rigour of these important awards.<\/p>\n\n\n\n<p>The awards research process began in September with a 5-week nomination period, which saw a new record number of nominations received from across the industry. This was followed by&nbsp;further&nbsp;industry research to ensure our 2026 awards nominees&nbsp;are of the highest calibre.<\/p>\n\n\n\n<p>All nominees have completed submissions that respond to the category criteria. They may have also included supporting documentation.<\/p>\n\n\n\n<p><strong>Your role as a judge is to score each Excellence Awardee. The nominee with the highest score in each category will be the overall Winner.<\/strong><\/p>\n\n\n\n<p>The Excellence Awardees were announced on <strong>8 December 2025<\/strong>: <a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/2026-excellence-awardees\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/keymediaawards.com\/nzmortgageawards\/2026-excellence-awardees<\/a><\/p>\n\n\n\n<p>Overall winners will be announced at a cocktail party on 12 March 2026 at the Auckland War Memorial Museum.<\/p>\n\n\n\n<p><strong><u>Please note that the information contained within these submissions, including the list of Excellence Awardees, is strictly confidential.<\/u><\/strong><\/p>\n\n\n\n<p><strong>If you feel there is a <u>conflict of interest<\/u>, we ask that you <u>do not judge those categories and inform us ASAP<\/u>. We appreciate your discretion.<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Judging Instructions<\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>All scoring will be completed online through our judging portal.<\/p>\n\n\n\n<p>You have received a link to the above portal <strong>via email.<\/strong> You will only have access to those categories in which you have been allocated.<\/p>\n\n\n\n<p>Please submit your completed scores via the portal by <strong>Friday 6 February 2026. <\/strong>We kindly ask that you adhere to this date.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>How to score<\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login using the link provided in your email<\/li>\n\n\n\n<li>Once you are logged in, you will be taken to the home page. Please click \u201c<strong>My Judging Assignments\u201d<\/strong> on the side menu and you should then be able to see a list of all the categories that have been allocated to you for review.<img loading=\"lazy\" decoding=\"async\" width=\"1138\" height=\"910\" class=\"wp-image-3610\" style=\"width: 1000px\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-1.png\" alt=\"\" srcset=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-1.png 1138w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-1-300x240.png 300w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-1-1024x819.png 1024w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-1-768x614.png 768w\" sizes=\"auto, (max-width: 1138px) 100vw, 1138px\" \/><\/li>\n<\/ol>\n\n\n\n<p>You can either \u201cView All Categories\u201d or view a specific category by clicking \u201cOpen\u201d next to each category\/award name under the <em>Action<\/em> column.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1141\" height=\"913\" class=\"wp-image-3612\" style=\"width: 1000px\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-2.png\" alt=\"\" srcset=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-2.png 1141w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-2-300x240.png 300w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-2-1024x819.png 1024w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Screenshot-2-768x615.png 768w\" sizes=\"auto, (max-width: 1141px) 100vw, 1141px\" \/><\/p>\n\n\n\n<p>Once you have clicked through your chosen category, you can now access each submission by clicking \u201cView Nomination\u201d where you will then be invited to place your score.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1194\" height=\"955\" class=\"wp-image-3613\" style=\"width: 1000px\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-18.png\" alt=\"\" srcset=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-18.png 1194w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-18-300x240.png 300w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-18-1024x819.png 1024w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-18-768x614.png 768w\" sizes=\"auto, (max-width: 1194px) 100vw, 1194px\" \/><\/p>\n\n\n\n<p>On the left hand side of the screen, you can go through each element of the submission by clicking through the <em>Nominee Information<\/em>, <em>Additional Information<\/em> and <em>Nomination Submission<\/em> tabs.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1186\" height=\"949\" class=\"wp-image-3614\" style=\"width: 1000px\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-22.png\" alt=\"\" srcset=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-22.png 1186w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-22-300x240.png 300w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-22-1024x819.png 1024w, https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2024\/02\/Untitled-design-22-768x615.png 768w\" sizes=\"auto, (max-width: 1186px) 100vw, 1186px\" \/><\/p>\n\n\n\n<p>On the right hand side of the screen is where you will place your score.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Individual and Company Awards<\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Please score each submission out of 10 where 1 is the lowest score and 10 is the highest score. The excellence awardee that receives the highest aggregate score will win that category.<\/p>\n\n\n\n<p>You will also be asked to provide a one sentence reason for the score you have given.<\/p>\n\n\n\n<p>Please ensure to <strong>save<\/strong> your scores once finalised.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Individual Categories<\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong>Success and Adviser Innovator of the Year<\/strong><\/em><\/p>\n\n\n\n<p>This award highlights the brokerage or aggregator that has developed and capitalised on innovation, whether it\u2019s related to product, service, business development processes, technology, staff\/client management, or any other relevant area. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>CFML Loans Loan Administrator of the Year<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the loan administrator who has most effectively supported the adviser or business for which they work. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>First Mortgage Trust New Adviser of the Year<\/em><\/strong><\/p>\n\n\n\n<p>The New Adviser award recognises tomorrow\u2019s leader \u2013 the professional who will play an integral role in the development of broking in the years ahead. The new adviser will be entrepreneurial, highlight unique thought leadership, show success in their current business\/role, and reveal how they have already made a difference to the broking profession within their past five years of full-time operation (joining the industry on or after October 2020).<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Commercial Mortgage Adviser<\/em><\/strong><\/p>\n\n\n\n<p>The category will assess volume of submissions supported, attention to detail, knowledge of products, bank systems, and loan processes as well as customer service capabilities. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong>Pepper Money&nbsp;Adviser of the Year \u2013 Residential<\/strong><\/em><\/p>\n\n\n\n<p>This award recognises the best adviser in a residential business. Advisers may nominate themselves and the awards team will also consider input from aggregators and brokerages. Extra weight will be placed on nominations that come from those in a position to assess an adviser\u2019s performance objectively. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Nominees will be invited to provide supporting documentation for submission to the judging panel. When judging this category, the following criteria will be considered:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>overall customer service<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Avanti Finance&nbsp;Adviser of the Year \u2013 Specialist Lending<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best adviser that provides specialist lending as part of their overall offering. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Advisers may nominate themselves and the awards team will also consider input from specialist lenders. Considerable weight will be placed on nominations from those in a position to assess an adviser\u2019s performance objectively. Nominees will be invited to provide supporting documentation for submission to the awards judging panel.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>overall customer service<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Xceda Adviser of the Year \u2013 Regional<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best mortgage adviser based in and deriving the majority of their income from a regional area (outside of major cities). Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Advisers may nominate themselves and the NZMA team will also consider input from banks and brokerages. Extra weight will be placed on nominations that come from those in a position to assess a adviser\u2019s performance objectively.<\/p>\n\n\n\n<p>Excellence Awardees will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>overall customer service<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong>Link Financial Group Best Bank BDM<\/strong><\/em><\/p>\n\n\n\n<p>This award recognises the best bank BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the broking community.<\/p>\n\n\n\n<p>Nominations should include supporting documentation.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered over the 12 month period \u2013 August 2024 \u2013 August 2025:<\/p>\n\n\n\n<p>nominee\u2019s accessibility and communication<br>demonstrated understanding of their advisers\u2019 businesses<br>nominee\u2019s product knowledge<br>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>NZFSG Best Specialist Lender BDM<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best specialist lender BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the broking community.<\/p>\n\n\n\n<p>Nominations should include supporting documentation.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered over the 12 month period \u2013 August 2024 \u2013 August 2025:<\/p>\n\n\n\n<p>nominee\u2019s accessibility and communication<br>demonstrated understanding of their advisers\u2019 businesses<br>nominee\u2019s product knowledge<br>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong>Best Aggregator BDM<\/strong><\/em><\/p>\n\n\n\n<p>This award recognises the best aggregator BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the adviser community. Judged on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<p>Nominees will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered over the 12 month period \u2013 August 2024 \u2013 August 2025:<br><br>nominee\u2019s accessibility and communication<br>demonstrated understanding of their brokers\u2019 businesses<br>nominee\u2019s product knowledge<br>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Company Categories<\/strong><\/h2>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em><strong><strong>Finbase<\/strong>&nbsp;Lender of the Year (Major\/Non-Major Bank)<\/strong><\/em><\/p>\n\n\n\n<p>This award recognises the best bank in the mortgage industry based on performance over the 12 month period (August 2024 \u2013 August 2025). Lenders will be invited to provide both quantitative and qualitative evidence to support their nomination.<\/p>\n\n\n\n<p>When judging this category the following criteria will be considered:<\/p>\n\n\n\n<p>business achievements in the third party distribution channel including but not limited to service levels, turnaround times, product ranges e.g. residential, commercial, and pricing<br>year over year growth and market share in the third party distribution channel<br>service innovations including but not limited to technology, adviser communications, training and development<br>overall support of and contribution to the third party distribution channel<br>demonstration of positive impact on the wider community<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Specialist Lender of the Year<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best specialist lender in the mortgage industry based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Lenders will be invited to provide both quantitative and qualitative evidence to support their nomination.<\/p>\n\n\n\n<p>When judging this category the following criteria will be considered:<\/p>\n\n\n\n<p>business achievements in the third party distribution channel including but not limited to service levels, turnaround times, product ranges e.g. residential, commercial, and pricing<br>year over year growth and market share in the third party distribution channel<br>service innovations including but not limited to technology, adviser communications, training and development<br>overall support of and contribution to the third party distribution channel<br>demonstration of positive impact on the wider community<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Success and Adviser Regional Brokerage of the Year<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best brokerage operation based in a regional area (outside of major capital cities). Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Nominees will be invited to provide extra submissions for the judging panel such as client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<br>broker training and development<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Bizcap Brokerage of the Year \u2013 Diversification<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the brokerage that has implemented the most effective diversification business model. Nominations are open to all independent and franchise brokerages, regardless of whether the business is a small operation providing a compact diversification offering or a larger business that has a range of specialists (financial planners, accountants, mortgage brokers) all operating under one brand. Judged on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered from an overall business perspective:<\/p>\n\n\n\n<p>products and services offered<br>year over year growth<br>how the diversification offering has impacted on business growth over the 12 month period \u2013 August 2024 \u2013 August 2025<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Brokerage of the Year -1-5 staff<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents). The number of staff includes all loan writers and support staff across all company offices\/branches. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025. Nominations should include client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<br>adviser training and development<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Prospa Brokerage of the Year \u2013 6+ staff<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best brokerage operation with 6+ staff (or full-time equivalents). The number of staff includes all loan writers and support staff across all company offices\/branches. Nominations should include client feedback, community-based work or aggregator\/lender testimonials. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<br>adviser training and development<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Finsure New Zealand New Brokerage of the Year<\/em><\/strong><\/p>\n\n\n\n<p>This award recognises the best brokerage office or branch that has been in operation for less than two years. Advisers may nominate their own businesses, and our researchers will also contact aggregator groups and major franchises to submit details of their standout performers. Based on performance over the 12 month period \u2013 August 2024 \u2013 August 2025.<\/p>\n\n\n\n<p>Excellence Awardees\/Finalists will be invited to provide extra submissions for the NZMA judging panel such as client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n\n\n\n<p>loan volumes<br>year over year growth<br>lead generation<br>client retention<br>quality of submissions<br>conversion rates<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Basecorp Finance Best Customer Service of an Individual Office<\/em><\/strong><\/p>\n\n\n\n<p>Customer service is an incredibly important measure of any brokerage operation\u2019s long-term sustainability and success. This award recognises the brokerage office or branch that has displayed excellence over the 12 month period (August 2024 \u2013 August 2025) in maintaining consistent and sustainable customer service standards.<\/p>\n\n\n\n<p>Excellence Awardees\/Finalists will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered:<\/p>\n\n\n\n<p>product knowledge<br>product offering<br>client retention<br>customer service proposition<br>the business\u2019 value proposition and strategy around stakeholder engagement<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Blossum Aggregator of the Year<\/em><\/strong><\/p>\n\n\n\n<p>Open to aggregators of all sizes with offices in New Zealand. (excludes sub-aggregators). Judged on performance over the 12 month period (August 2024 \u2013 August 2025).<br>Aggregators are the most important link between advisers and lenders. This award recognises the best aggregator.<\/p>\n\n\n\n<p>When judging this category, the following criteria will be considered:<\/p>\n\n\n\n<p>accuracy and timeliness in commission payment<br>quality of lending panel, IT and CRM support<br>adviser communication<br>BDM support<br>compliance support, training and education<br>lead generation<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"lazyblock-divider-ZifGGm wp-block-lazyblock-divider\"><hr class=\"divider\"><\/div>\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Thank you again for your support of the New Zealand Mortgage Awards 2026. We hope you enjoy reading the submissions.<\/p>\n\n\n\n<p>Please don\u2019t hesitate to contact Bianca Tan should you require further information.<\/p>\n\n\n\n<p>Contact:<\/p>\n\n\n\n<p>W: <a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/\">https:\/\/keymediaawards.com\/nzmortgageawards\/<\/a><\/p>\n\n\n\n<p>E: <a href=\"mailto:bianca.tan@keymedia.com\">bianca.tan@keymedia.com<\/a><\/p>\n\n\n\n<p>T: +61 2 8437 4730<\/p>\n\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3538","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Judges Pack - New Zealand Mortgage Awards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/judges-pack\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Judges Pack - 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