{"id":3020,"date":"2023-10-05T19:48:38","date_gmt":"2023-10-05T19:48:38","guid":{"rendered":"https:\/\/keymediaawards.com\/nzmortgageawards\/?page_id=3020"},"modified":"2024-10-24T12:20:15","modified_gmt":"2024-10-23T23:20:15","slug":"categories-and-criteria-2024","status":"publish","type":"page","link":"https:\/\/keymediaawards.com\/nzmortgageawards\/categories-and-criteria-2024\/","title":{"rendered":"Categories and Criteria 2024"},"content":{"rendered":"<div class=\"lazyblock-secondary-hero-iBwv4 wp-block-lazyblock-secondary-hero\"><header id=\"secondary-p\">\n    <nav class=\"fixed-top\">\n        <div id=\"topNav\" class=\"top-bar text-end text-white\">\n            <div class=\"container\">\n                <div>\n                    <span class=\"hashtag\"><a href=\"https:\/\/twitter.com\/hashtag\/NZMortgageAwards\" target=\"_blank\" class=\"text-white text-decoration-none\" >#NZMortgageAwards<\/a><\/span>\n                        <span class=\"socmed\"><a class=\"text-white\" 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data-bs-toggle=\"dropdown\" aria-haspopup=\"true\" aria-expanded=\"false\">About<\/a>\n<ul class=\"dropdown-menu  depth_0\">\n\t<li  id=\"menu-item-2923\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-2923\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/gallery\/\" class=\"dropdown-item \">Gallery<\/a><\/li>\n\t<li  id=\"menu-item-2178\" class=\"menu-item menu-item-type-custom menu-item-object-custom nav-item nav-item-2178\"><a href=\"\/nzmortgageawards\/events-details\" class=\"dropdown-item \">Event Details<\/a><\/li>\n\t<li  id=\"menu-item-3564\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-3564\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/commemorative-guide\/\" class=\"dropdown-item \">Commemorative Guide<\/a><\/li>\n\t<li  id=\"menu-item-2181\" class=\"menu-item menu-item-type-custom menu-item-object-custom nav-item nav-item-2181\"><a href=\"\/nzmortgageawards\/contact-us\/\" class=\"dropdown-item \">Contact Us<\/a><\/li>\n<\/ul>\n<\/li>\n<li  id=\"menu-item-2943\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown nav-item nav-item-2943\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/?page_id=748\" class=\"nav-link  dropdown-toggle\" data-bs-toggle=\"dropdown\" aria-haspopup=\"true\" aria-expanded=\"false\">Methodology<\/a>\n<ul class=\"dropdown-menu  depth_0\">\n\t<li  id=\"menu-item-752\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-752\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/process\/\" class=\"dropdown-item \">Process<\/a><\/li>\n\t<li  id=\"menu-item-2972\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-2972\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/why-nominate\/\" class=\"dropdown-item \">Why Nominate<\/a><\/li>\n\t<li  id=\"menu-item-764\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-764\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/categories-criteria\/\" class=\"dropdown-item \">Categories &#038; Criteria<\/a><\/li>\n\t<li  id=\"menu-item-1866\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-1866\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/key-dates\/\" class=\"dropdown-item \">Key Dates<\/a><\/li>\n<\/ul>\n<\/li>\n<li  id=\"menu-item-5453\" class=\"menu-item menu-item-type-post_type menu-item-object-page nav-item nav-item-5453\"><a href=\"https:\/\/keymediaawards.com\/nzmortgageawards\/winners-excellence-awardees\/\" class=\"nav-link \">Winners &amp; Excellence Awardees<\/a><\/li>\n<li  id=\"menu-item-2176\" class=\"menu-item menu-item-type-custom menu-item-object-custom nav-item nav-item-2176\"><a href=\"\/nzmortgageawards\/judges\" class=\"nav-link \">Judges<\/a><\/li>\n<li  id=\"menu-item-3640\" class=\"menu-item menu-item-type-post_type 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<\/button>\n                                                    <\/h2>\n                                                    <div id=\"collapse3565\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading3565\" data-bs-parent=\"#accordion3565\">\n                                                        <div class=\"accordion-body\"> <ul ><li class=\"nav-item\"><a class=\"nav-link\" href=\"gallery\">Gallery<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"\/nzmortgageawards\/events-details\">Event Details<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"commemorative-guide\">Commemorative Guide<\/a><\/li><li class=\"nav-item\"><a class=\"nav-link\" href=\"\/nzmortgageawards\/contact-us\/\">Contact Us<\/a><\/li><\/ul>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n     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event<\/h1>\n                        <p class=\"mb-4 short-desc\">Spread the word! Share the 2022 Key Media Awards with your colleagues and industry peers.<\/p>\n                        <ul class=\"socmed-links w-bg mb-4\">\n                            <li class=\"socmed-link\" data-socmed=\"twit\" role=\"link\"><i class=\"fa-brands fa-twitter\"><\/i> Twitter<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"fb\" role=\"link\"><i class=\"fa-brands fa-facebook\"><\/i><\/i> Facebook<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"linkedin\" role=\"link\"><i class=\"fa-brands fa-linkedin\"><\/i><\/i> LinkedIn<\/li>\n                        <\/ul>\n                        <ul class=\"socmed-links copy-email mb-5\">\n                            <li class=\"socmed-link\" data-socmed=\"clipboard\" role=\"link\"><i class=\"fa-solid fa-link\"><\/i> Copy Link<\/li>\n                            <li class=\"socmed-link\" data-socmed=\"email\" role=\"link\"><i class=\"fa-solid fa-envelope\"><\/i> Email<\/li>\n                        <\/ul>\n                        <div class=\"copy-clipboard-notif\" id=\"copied-url-notifier\">\n                            <div class=\"body-nofif\">\n                                <p>Successfully copied the link for sharing<\/p>\n                            <\/div>\n                            <img decoding=\"async\" src=\"https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/themes\/theme-child\/images\/copy-nofit.png\" alt=\"copy clipboard\" width=\"30\">\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <!-- End of Modal for Share functionality -->\n    <!-- Hero Banner Image -->\n    <div class=\"header text-white\" style=\"background-image: url(https:\/\/keymediaawards.com\/nzmortgageawards\/wp-content\/uploads\/sites\/2\/2022\/10\/nzma-banner.jpg);\" >\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-md-12\">\n                    <h1 class=\"h1 text-uppercase mb-2\">Categories and Criteria 2024<\/h1>\n                    <h2 class=\"h5 text-uppercase mb-4 fw-light\"><\/h4>\n                                        <a href=\"\/nzmortgageawards\/register\" class=\"btn btn-primary register-btn d-sm-none d-lg-block d-xl-none\" role=\"button\">Register Now<\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- Hero Banner Image -->\n<\/header><\/div>\n\n<div class=\"lazyblock-judges-container-2qz0pJ wp-block-lazyblock-judges-container\"><div class=\"ad\" aria-labelledby=\"Ad Container\">\n    <div class=\"container\">\n        <div class=\"row align-items-center justify-content-center\">\n\n            <div class=\"col-lg-12\">\n                \n<div class=\"lazyblock-accordion-ZCV2yN wp-block-lazyblock-accordion\"><div class=\"accordion-block-wrapper\">\n    <div class=\"d-flex justify-content-between align-items-center\">\n        <h2 class=\"h1 award-n-categ-heading-title\">\n            Individual Categories        <\/h2>\n        <!-- <a href=\"#\" class=\"btn btn-primary awards-custom-btn\" target=\"_blank\">Nominate<\/a> -->\n    <\/div>\n\n    <div class=\"py-3\">\n        <div class=\"divider\"><\/div>\n    <\/div>\n\n    <!-- Accordion -->\n    <div class=\"accordion\" id=\"accordionExample\">\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories1\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories1\" aria-expanded=\"false\" aria-controls=\"collapse1\">\n                        Innovator of the Year                     <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories1\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories1\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award highlights the brokerage or aggregator that has developed and capitalised on innovation, whether it\u2019s related to product, service, business development processes, technology, staff\/client management, or any other relevant area. Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025.<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories2\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories2\" aria-expanded=\"false\" aria-controls=\"collapse2\">\n                        <span><b><font color=\"#0000ff\">CFML Loans<\/b><\/font> Loan Administrator of the Year<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories2\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories2\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the loan administrator who has most effectively supported the adviser or business for which they work. Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025.<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories3\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories3\" aria-expanded=\"false\" aria-controls=\"collapse3\">\n                        New Adviser of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories3\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories3\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>The New Adviser award recognises tomorrow\u2019s leader \u2013 the professional who will play an integral role in the development of broking in the years ahead. The new adviser will be entrepreneurial, highlight unique thought leadership, show success in their current business\/role, and reveal how they have already made a difference to the broking profession within their past five years of full-time operation (joining the industry on or after October 2020).<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories4\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories4\" aria-expanded=\"false\" aria-controls=\"collapse4\">\n                        Commercial Mortgage Adviser of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories4\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories4\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>The category will assess volume of submissions supported, attention to detail, knowledge of products, bank systems, and loan processes as well as customer service capabilities. Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025.<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories5\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories5\" aria-expanded=\"false\" aria-controls=\"collapse5\">\n                        <span><b><font color=\"#0000ff\">Pepper Money<\/b><\/font> Adviser of the Year \u2013 Residential<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories5\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories5\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best adviser in a residential business. Advisers may nominate themselves and the awards team will also consider input from aggregators and brokerages. Extra weight will be placed on nominations that come from those in a position to assess an adviser\u2019s performance objectively. Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025. Nominees will be invited to provide supporting documentation for submission to the judging panel. When judging this category, the following criteria will be considered:<\/p>\n<ul>\n<li>loan volumes<\/li>\n<li>year over year growth<\/li>\n<li>lead generation<\/li>\n<li>client retention<\/li>\n<li>quality of submissions<\/li>\n<li>conversion rates<\/li>\n<li>overall customer service<\/li>\n<\/ul>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories6\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories6\" aria-expanded=\"false\" aria-controls=\"collapse6\">\n                        Adviser of the Year \u2013 Specialist Lending                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories6\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories6\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best adviser that provides specialist lending as part of their overall offering. Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025. Advisers may nominate themselves and the awards team will also consider input from specialist lenders. Considerable weight will be placed on nominations from those in a position to assess an adviser\u2019s performance objectively. Nominees will be invited to provide supporting documentation for submission to the awards judging panel.<\/p>\n<p>When judging this category, the following criteria will be considered:<\/p>\n<ul>\n<li>loan volumes<\/li>\n<li>year over year growth<\/li>\n<li>lead generation<\/li>\n<li>client retention<\/li>\n<li>quality of submissions<\/li>\n<li>conversion rates<\/li>\n<li>overall customer service<\/li>\n<\/ul>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories7\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories7\" aria-expanded=\"false\" aria-controls=\"collapse7\">\n                        <span><b><font color=\"#0000ff\">Xceda<\/b><\/font> Adviser of the Year \u2013 Regional<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories7\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories7\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best mortgage adviser based in and deriving the majority of their income from a regional area (outside of major cities). Based on performance over the past 12 months &#8211; August 2024 &#8211; August 2025. Advisers may nominate themselves and the NZMA team will also consider input from banks and brokerages. Extra weight will be placed on nominations that come from those in a position to assess a adviser\u2019s performance objectively.<\/p>\n<p>Excellence Awardees will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n<p>When judging this category, the following criteria will be considered:<\/p>\n<p>loan volumes<br \/>year over year growth<br \/>lead generation<br \/>client retention<br \/>quality of submissions<br \/>conversion rates<br \/>overall customer service<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories8\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories8\" aria-expanded=\"false\" aria-controls=\"collapse8\">\n                        Best Bank BDM                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories8\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories8\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best bank BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the broking community.<\/p>\n<p>Nominations should include supporting documentation.<\/p>\n<p>When judging this category, the following criteria will be considered over the past 12 months &#8211; August 2024 &#8211; August 2025:<\/p>\n<p>nominee\u2019s accessibility and communication<br \/>demonstrated understanding of their advisers\u2019 businesses<br \/>nominee\u2019s product knowledge<br \/>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories9\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories9\" aria-expanded=\"false\" aria-controls=\"collapse9\">\n                        <span><b><font color=\"#0000ff\">NZFSG<\/b><\/font> Best Specialist Lender BDM<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories9\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories9\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best specialist lender BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the broking community.<\/p>\n<p>Nominations should include supporting documentation.<\/p>\n<p>When judging this category, the following criteria will be considered over the past 12 months &#8211; August 2024 &#8211; August 2025:<\/p>\n<p>nominee\u2019s accessibility and communication<br \/>demonstrated understanding of their advisers\u2019 businesses<br \/>nominee\u2019s product knowledge<br \/>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingIndividualCategories10\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseIndividualCategories10\" aria-expanded=\"false\" aria-controls=\"collapse10\">\n                        Best Aggregator BDM                    <\/button>\n                <\/h2>\n                <div id=\"collapseIndividualCategories10\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingIndividualCategories10\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best aggregator BDM. BDMs may nominate themselves and the NZMA team will also review nominations from aggregation groups. Considerable weight will be placed on nominations that come directly from the adviser community. Judged on performance over the past 12 months &#8211; August 2024 &#8211; August 2025.<\/p>\n<p>Nominees will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n<p>When judging this category, the following criteria will be considered over the past 12 months &#8211; October 2023 &#8211; October 2024:<br \/><br \/>nominee\u2019s accessibility and communication<br \/>demonstrated understanding of their brokers\u2019 businesses<br \/>nominee\u2019s product knowledge<br \/>how the BDM adds value to the brand he\/she represents and the adviser channel<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n    <\/div>\n<\/div><\/div>\n\n<div class=\"lazyblock-accordion-16ho5Q wp-block-lazyblock-accordion\"><div class=\"accordion-block-wrapper\">\n    <div class=\"d-flex justify-content-between align-items-center\">\n        <h2 class=\"h1 award-n-categ-heading-title\">\n            Company Categories        <\/h2>\n        <!-- <a href=\"#\" class=\"btn btn-primary awards-custom-btn\" target=\"_blank\">Nominate<\/a> -->\n    <\/div>\n\n    <div class=\"py-3\">\n        <div class=\"divider\"><\/div>\n    <\/div>\n\n    <!-- Accordion -->\n    <div class=\"accordion\" id=\"accordionExample\">\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories1\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories1\" aria-expanded=\"false\" aria-controls=\"collapse1\">\n                        Lender of the Year (Major\/Non-Major Bank)                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories1\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories1\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best bank in the mortgage industry based on performance over the past 12 months (August 2024 &#8211; August 2025). Lenders will be invited to provide both quantitative and qualitative evidence to support their nomination.<\/p>\n<p>When judging this category the following criteria will be considered:<\/p>\n<p>business achievements in the third party distribution channel including but not limited to service levels, turnaround times, product ranges e.g. residential, commercial, and pricing<br \/>year over year growth and market share in the third party distribution channel<br \/>service innovations including but not limited to technology, adviser communications, training and development<br \/>overall support of and contribution to the third party distribution channel<br \/>demonstration of positive impact on the wider community<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories2\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories2\" aria-expanded=\"false\" aria-controls=\"collapse2\">\n                        Specialist Lender of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories2\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories2\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best specialist lender in the mortgage industry based on performance over the past 12 months \u2013 August 2024 &#8211; August 2025. Lenders will be invited to provide both quantitative and qualitative evidence to support their nomination.<\/p>\n<p>When judging this category the following criteria will be considered:<\/p>\n<p>business achievements in the third party distribution channel including but not limited to service levels, turnaround times, product ranges e.g. residential, commercial, and pricing<br \/>year over year growth and market share in the third party distribution channel<br \/>service innovations including but not limited to technology, adviser communications, training and development<br \/>overall support of and contribution to the third party distribution channel<br \/>demonstration of positive impact on the wider community<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories3\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories3\" aria-expanded=\"false\" aria-controls=\"collapse3\">\n                        Regional Brokerage of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories3\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories3\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best brokerage operation based in a regional area (outside of major capital cities). Based on performance over the past 12 months \u2013 August 2024 &#8211; August 2025. Nominees will be invited to provide extra submissions for the judging panel such as client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n<p>loan volumes<br \/>year over year growth<br \/>lead generation<br \/>client retention<br \/>quality of submissions<br \/>conversion rates<br \/>customer service proposition<br \/>the business\u2019 value proposition and strategy around stakeholder engagement<br \/>broker training and development<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories4\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories4\" aria-expanded=\"false\" aria-controls=\"collapse4\">\n                        Brokerage of the Year -1-5 staff                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories4\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories4\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents). The number of staff includes all loan writers and support staff across all company offices\/branches. Based on performance over the past 12 months \u2013 August 2024 &#8211; August 2025. Nominations should include client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n<p>loan volumes<br \/>year over year growth<br \/>lead generation<br \/>client retention<br \/>quality of submissions<br \/>conversion rates<br \/>customer service proposition<br \/>the business\u2019 value proposition and strategy around stakeholder engagement<br \/>adviser training and development<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories5\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories5\" aria-expanded=\"false\" aria-controls=\"collapse5\">\n                        <span><b><font color=\"#0000ff\">Prospa<\/b><\/font> Brokerage of the Year \u2013 6+ staff<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories5\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories5\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best brokerage operation with 6+ staff (or full-time equivalents). The number of staff includes all loan writers and support staff across all company offices\/branches. Nominations should include client feedback, community-based work or aggregator\/lender testimonials. Based on performance over the past 12 months \u2013 August 2024 &#8211; August 2025.<\/p>\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n<p>loan volumes<br \/>year over year growth<br \/>lead generation<br \/>client retention<br \/>quality of submissions<br \/>conversion rates<br \/>customer service proposition<br \/>the business\u2019 value proposition and strategy around stakeholder engagement<br \/>adviser training and development<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories6\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories6\" aria-expanded=\"false\" aria-controls=\"collapse6\">\n                        New Brokerage of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories6\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories6\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the best brokerage office or branch that has been in operation for less than two years. Advisers may nominate their own businesses, and our researchers will also contact aggregator groups and major franchises to submit details of their standout performers. Based on performance over the past 12 months \u2013 August 2024 &#8211; August 2025.<\/p>\n<p>Finalists will be invited to provide extra submissions for the NZMA judging panel such as client feedback, community-based work or aggregator\/lender testimonials.<\/p>\n<p>When judging this category, the following criteria will be considered from the overall business perspective:<\/p>\n<p>loan volumes<br \/>year over year growth<br \/>lead generation<br \/>client retention<br \/>quality of submissions<br \/>conversion rates<br \/>customer service proposition<br \/>the business\u2019 value proposition and strategy around stakeholder engagement<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingCompanyCategories7\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseCompanyCategories7\" aria-expanded=\"false\" aria-controls=\"collapse7\">\n                        <span><b><font color=\"#0000ff\">Basecorp Finance<\/b><\/font> Best Customer Service of an Individual Office<\/span>                    <\/button>\n                <\/h2>\n                <div id=\"collapseCompanyCategories7\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingCompanyCategories7\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>Customer service is an incredibly important measure of any brokerage operation\u2019s long-term sustainability and success. This award recognises the brokerage office or branch that has displayed excellence over the past 12 months (August 2024 &#8211; August 2025) in maintaining consistent and sustainable customer service standards.<\/p>\n<p>Finalists will be invited to provide supporting documentation for submission to the NZMA judging panel.<\/p>\n<p>When judging this category, the following criteria will be considered:<\/p>\n<p>product knowledge<br \/>product offering<br \/>client retention<br \/>customer service proposition<br \/>the business\u2019 value proposition and strategy around stakeholder engagement<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n    <\/div>\n<\/div><\/div>\n\n<div class=\"lazyblock-accordion-1aowxn wp-block-lazyblock-accordion\"><div class=\"accordion-block-wrapper\">\n    <div class=\"d-flex justify-content-between align-items-center\">\n        <h2 class=\"h1 award-n-categ-heading-title\">\n            National Category        <\/h2>\n        <!-- <a href=\"#\" class=\"btn btn-primary awards-custom-btn\" target=\"_blank\">Nominate<\/a> -->\n    <\/div>\n\n    <div class=\"py-3\">\n        <div class=\"divider\"><\/div>\n    <\/div>\n\n    <!-- Accordion -->\n    <div class=\"accordion\" id=\"accordionExample\">\n        \n            <div class=\"accordion-item award-categ\">\n                <h2 class=\"accordion-header\" id=\"headingNationalCategory1\">\n                    <button class=\"accordion-button  collapsed accordion-heading-title\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapseNationalCategory1\" aria-expanded=\"false\" aria-controls=\"collapse1\">\n                        Adviser of the Year                    <\/button>\n                <\/h2>\n                <div id=\"collapseNationalCategory1\" class=\"accordion-collapse collapse\" aria-labelledby=\"headingNationalCategory1\" data-bs-parent=\"#accordionExample\">\n                    <div class=\"accordion-body\">\n                        <!--content-->\n                        <p>This award recognises the most outstanding adviser in New Zealand. The excellence awardees in this category comprise the winners of the individual adviser categories<\/p>\n<p>&#8211; Commercial Mortgage Adviser<br \/>&#8211; Adviser of the Year \u2013 Residential<br \/>&#8211; Adviser of the Year \u2013 Specialist Lending<br \/>&#8211; Adviser of the Year \u2013 Regional<\/p>\n<p>This category is not open for nominations. Excellence awardees will be announced on the night.<\/p>                        \n                                            <\/div>\n                <\/div>\n            <\/div>\n\n        \n    <\/div>\n<\/div><\/div>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/div><\/div>\n\n<div class=\"lazyblock-nzmortgageawards-hs-Z27dUXw wp-block-lazyblock-nzmortgageawards-hs\"><section class=\"contact py-5 text-white\">\r\n    <div class=\"container my-5\">\r\n        <div class=\"row justify-content-center\">\r\n            <div class=\"col-lg-8\">\r\n                <h2 class=\"h4 text-center text-uppercase mb-0\">STAY UP TO DATE<\/h2>\r\n                <hr class=\"divider mb-4\">\r\n                <p class=\"desc text-center mb-5\">Register today and keep up to date with every key deadline and milestone throughout the New Zealand Mortgage Awards process.<\/p>\r\n                <div class=\"newsletter-form-container\">\r\n                  <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script> \r\n                  <script> hbspt.forms.create({ region: \"na1\", portalId: \"21778215\", formId: \"62f2f10d-018c-4a85-b0a6-4d70e5292d5c\" }); <\/script>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/nzma_page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3020","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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